Reference

What You Should Know Before You Use imau4d

These terms set out how we operate your account, what data we hold, and how you can contact us if something needs to change. Access to our platform depends on local law and is available only where local law permits.

Account terms apply on registrationMalaysia-applicable jurisdiction framingData handled under our privacy policyContact us to update or remove your dataTouch 'n Go eWallet, Boost, GrabPay subject to payment terms

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DATA AND ACCOUNT SECURITY

How We Protect Your Account and Personal Data

We handle your personal data only for the purposes described in our privacy policy — account verification, transaction processing and platform security. We do not sell your data to third parties. Payment data for methods like GrabPay and FPX is processed through the respective payment provider and we store only the confirmation reference on our side.

Data Retention

We keep your account and transaction records for as long as required by applicable obligations. After that period, or on a verified removal request, we delete or anonymise the data.

Cookie Policy

We use session cookies for account login security and analytics cookies to understand platform usage. You can adjust cookie preferences in your browser settings at any time.

Account Security Steps

Every account login is verified through a one-time password sent to your registered number. If your contact details change, update them in account settings immediately so access is not interrupted.

Requesting Changes

To access, correct or remove your personal data, contact us via email with your account details. We verify your identity before acting on any data request to prevent unauthorised changes.

Account Conditions and Jurisdiction Scope

imau4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, you agree that your use of the platform is governed by these terms. Eligibility depends on your local laws — we do not extend access to regions where it is not permitted. All payments processed through Touch 'n Go

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eWallet, Boost, GrabPay, DuitNow or FPX are subject to the individual terms of those payment providers alongside our own deposit and withdrawal conditions. We retain transaction records and account data for as long as required by applicable obligations or until you request their removal. Changes to
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these terms will be communicated through the platform and take effect on the date specified in the notice. Continued use of the account after a change is published constitutes acceptance. If any clause in these terms is found to be unenforceable, the remaining clauses continue in
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full effect. For account-level queries — including disputes over a transaction processed through Maybank2u, CIMB Clicks or Boost — our support team is your first point of contact. We aim to acknowledge every formal request within two working days.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR TEAM

How to Contact Us on a Legal or Policy Matter

For any legal, privacy or account-policy concern, reach us through the channels below. We handle payment disputes, data requests and account eligibility questions separately from general account help — so use the right channel and we can move faster.

Live Chat Available directly in your account dashboard. Use this for time-sensitive matters such as a disputed Touch 'n Go eWallet or Boost transaction that needs the same-day attention.

Email Support Send a written request for data access, data removal or formal policy questions. Include your registered account email and we will acknowledge within two working days.

Account Help Centre For general terms queries — payment conditions, withdrawal rules, or eligibility questions — check the Help section inside your account before escalating to email.

Common Questions About Our Terms and Policies

These are questions we regularly receive about account terms, data rights and how our policies work in practice for Malaysia accounts.

Access depends on local law and is available where local law permits. It is your responsibility to confirm that using the platform complies with the laws applicable in your region.

We collect the information you provide at registration — name, contact details and payment method identifiers. Transaction references from Touch 'n Go eWallet, Boost or GrabPay are also stored as part of your account record.

Send a written removal request to our support email with your registered account email address. We verify your identity first, then process the request and confirm completion in writing.

We retain transaction and account data for as long as required by applicable obligations after account closure. Once that period lapses, your data is deleted or anonymised per our privacy policy.

Yes. Updated terms apply to your account from the date shown in the platform notice. Continuing to use the account after that date means you have accepted the revised terms.

Raise the dispute through live chat or email, quoting your transaction reference. For wallet-based payments like Boost or DuitNow, include the confirmation from your wallet app to help us investigate faster.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoGolden Cape Slots InfoTerms & Conditions

What You Should Know Before You Use imau4d

How We Protect Your Account and Personal Data

Data Retention

Cookie Policy

Account Security Steps

Requesting Changes

How to Contact Us on a Legal or Policy Matter

Common Questions About Our Terms and Policies

01 Can I use imau4d if I am based in Malaysia?

02 What personal data does imau4d collect when I open an account?

03 How do I request that my personal data be removed?

04 What happens to my account data if I close my account?

05 Do changes to the terms affect my existing account?

06 How do I dispute a payment transaction under the terms?

Legal

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